Reference

sultanbed77 Privacy Policy for Your Account

Our Privacy Policy explains what account details we collect, why we use them, and how you can ask about changes.

Account dataWallet recordsMobile privacyAccess requests
sultanbed77 sultanbed77 Privacy Policy for Your Account
REQUEST PATH

Check Privacy Requests Through Account Support

A clear account route helps you ask about personal data without sending sensitive details to an unrelated address. Sign in first where possible, open the support contact shown in your account, and describe whether you need access, correction, deletion, or a question about a wallet record. If you are in Denpasar, the same account path applies on a mobile browser.

Team online

Access request

Ask us to identify the personal data connected with your account. Include your account identifier, but do not send a password, wallet PIN, or full payment credentials through the request.

Correction request

Tell us which account detail needs updating and why. We may ask you to complete the phone verification step before changing contact data or linking the request to your account.

Wallet enquiry

For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account records, include the transaction date and reference. We use those details to locate the correct payment entry.

DATA PRACTICE

Browse How We Handle Your Account Data

We keep the policy practical: account records support sign-in, phone verification, payment matching, security checks, and responses to your requests.

Account details

We use details such as your account identifier and verified phone contact to connect requests with the right account. This helps us avoid changing records for the wrong person.

Cookies and sessions

Cookies and similar session records can support sign-in continuity, security checks, and selected page settings. Your browser controls whether some cookies are stored, though necessary sessions may still be required.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference may be used to match a payment status with your account. We do not need your wallet PIN for this check.

Account security

Phone verification and sign-in records help us detect unusual account activity. If a security question arises, we may pause a data change until we can connect the request to your verified account.

Retention

We retain records only as long as needed for the stated account purpose, security checks, dispute handling, or applicable legal duties. When a record is no longer needed, our handling follows the relevant retention process.

Policy changes

If our data handling changes, we will update this Privacy Policy and identify the affected area. Check this page before opening an account or using wallet-linked features where local law permits.

Ask About Privacy Policy and Wallet Data

These questions address the privacy points most relevant to an Indonesian account: what we collect during sign-in, how wallet references are handled, and how you can request access or a correction. The same Privacy Policy applies whether you use a mobile browser from Yogyakarta or a desktop device.

It covers account creation, phone verification, sign-in activity, mobile-browser sessions, wallet references, security checks, support requests, cookies, retention, and the ways you can ask about or correct your personal data.

Phone verification helps connect account access and privacy requests to the correct person. It also supports security checks before we change account details or discuss records linked to DANA, OVO, GoPay, or QRIS.

Yes. The Privacy Policy covers payment references and status details connected with DANA, QRIS, OVO, GoPay, bank transfer, and virtual account activity when those records are matched to your account.

You can request a description or copy of personal data connected with your account through the support contact shown after sign-in. Include your account identifier and avoid sending your password or wallet PIN.

Use the account support path and name the detail that is wrong, such as a contact record. We may ask for phone verification before changing information or linking the correction to your account.

Yes. The Privacy Policy applies on mobile and desktop access. A mobile browser may create session and cookie records for sign-in, security, and page settings, just as desktop access can.

You can send a deletion request through the account support path. We assess which records can be removed and which must remain for security, dispute handling, or legal duties; access depends on local law.